Shipping policy

OVERVIEW

Thank you for shopping with Spencer®. This Shipping Policy outlines how we currently handle the fulfilment and delivery of orders placed through our online store at spencercafe.store. Please read this policy carefully before placing your order.

 

CLICK & COLLECT 

Customers purchase online and collect their order at our store — it's fast, free, and ensures your coffee is freshly prepared for you.

How It Works

  • Shop online at spencercafe.store and add items to your cart.

  • Complete your purchase securely online via our Shopify checkout.

  • Receive an order confirmation email immediately after payment.

  • We will prepare your order and send a "Ready for Collection" notification.

  • Visit us at 9 Spencer Rd, Salt River, Cape Town, 7925 during collection hours with your confirmation.

  • Collections times Monday-Saturday 7-4

Collection Address

Spencer® Coffee Bar

9 Spencer Rd, Salt River, Cape Town, 7925

Phone: 071 768 9611

Orders placed outside of trading hours will be processed on the next available business day. You will receive a notification when your order is ready.

 

LOCAL DELIVERY 

Spencer® is committed to making our products as accessible as possible to coffee lovers across South Africa and beyond. 

For orders within major cities in South Africa we use a courier service. Please allow 2 - 5 working days from receipt of payment to receive your order. 

  • Flat Rate (main cities in South Africa) – R95 for Door to Door delivery 
  • Free shipping on local orders over R650 


INTERNATIONAL SHIPPING

We love for our coffee to travel as far as possible. If your country is not on the list at checkout, then please contact us directly so we can discuss if it’s possible.

 

CONTACT US

For any questions about this Shipping Policy, order status, or collection arrangements, please get in touch:

Spencer®

Address: 9 Spencer Rd, Salt River, Cape Town, 7925

Phone: 071 768 9611

Email: spencercaffe@gmail.com

© Spencer® Salt River, Cape Town. All Rights Reserved.